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Price: $24.75

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Conflict Management Skills

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Managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others.

Learning Track Bundles: Developing Great Work Relationships, Creating Great Teamwork, Conflict Management Skills

** This course is approved for SHRM recertification credit

$24.75
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Included Modules

Helping Employees Manage Conflict

This course is made for managers and is designed to help manage conflict. As a manager, you will perform this course on your own. By completing this course you will learn how to recognize when team members need help managing conflict

Course Result:

Learn how to recognize when team members need help managing conflict


Help Groups Resolve Conflict

This course is made for managers and is designed to help manage conflict. As a manager, you will perform this course with your employees. By completing this course you will know how to use a mediation process to help groups resolve existing conflict.

Course Result:

Use a mediation process to help groups resolve existing conflict


Conflict Management Expectations

This course is made for managers and is designed to help manage conflict. As a manager, you will perform this course with your employees. By completing this course you will know how to create expectations for managing conflict.

Course Result:

Create expectations for managing conflict


Create a Conflict Management Culture

This course is made for managers and is designed to help manage conflict. As a manager, you will perform this course with your employees. By completing this course you will know how to create a conflict management agenda item to create a conflict management culture.

Course Result:

Create a conflict management agenda item to create a conflict management culture


Coaching Employees to Manage Conflict

This course is made for managers and is designed to help manage conflict. As a manager, you will perform this course with your employees. By completing this course you will know how to coach employees how to manage conflict with others.

Course Result:

Provide employees a process for managing conflict with others